585-444-1485 | yvette.decancq@rochestertherapist.com | 1794 Penfield Road Upper Level Penfield, New York 14626

Response to COVID-19 & Continuation of Services

Due to COVID, I continue to offer Telehealth services via a confidential and HIPAA compliant platform. I also offer in person sessions for those who prefer to meet in person. I do ask that all COVID protocol is followed. We can discuss which format is most suited for your needs when speaking.

PLEASE NOTE: IT IS VERY IMPORTANT THAT YOU CONTACT YOUR INSURANCE COMPANY TO DISCUSS COVERAGE SPECIFIC TO TELEHEALTH SERVICES, PAYMENT OF CO-PAY, AND TO BE SURE YOU REMAIN ELIGIBLE FOR TELEHEALTH COVERAGE AND THAT I REMAIN A PROVIDER WITH YOUR INSURANCE COMPANY.

Some insurance companies have provided therapists with cutoff dates and/or have informed us that telehealth is approved, yet the co-pay is expected from client.

I remain dedicated to adapt during a time in which there is a widespread loss of connection in the traditional sense; whether it be with family, friends, teachers, colleagues or one’s medical and/or Mental Health Providers. I have chosen to embrace the realities that present times require; acceptance of the unknown, connection however possible, and a sense of well-being in a manner of which I am able to provide. All within a safe and confidential space. Please contact me for further information or to schedule an appointment.

Sincerely…Yvette

PLEASE NOTE: I am scheduling new clients out approximately one month at present. If you wish to to be put on a waiting list, feel free to send a request, and I will contact you once I have openings. Please indicate if you are in need of a particular day/time for appointments. Thank you.